LOW_MEMORY error logged on BES
Posted 08-06-2009 at 04:00 AM by hdawg
Here's why it is important to make sure you have free space on your BlackBerry ...
The logs below show a handheld attempting to process automatic wireless backup data ... but it can't ... it is low on memory (probably 0 bytes free)
[26029] (08/01 12:01:11):{0xF54} [SYNC-SSession] Drop GET command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Options]
[26029] ... [SYNC-SSession] Drop GET command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Hotlist]
[26029] ... [SYNC-SSession] Drop GET command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Hotlist]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Browser Folders]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Call Logs]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Call Logs]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Call Logs]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Call Logs]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Call Logs]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Call Logs]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Call Logs]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Options]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Options]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=BlackBerry Messenger]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Browser Push Options]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Hotlist]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Hotlist]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Hotlist]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Profiles]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Profiles]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Profiles]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Profiles]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Saved Email Messages]
Check out John Clark's post: Losing Call logs and emails? Optimize your BB's Memory!
In addition check these out:
KB14213 - Call logs, SMS text messages, and email messages are deleted on the BB
KB15345 - How to qualify low memory situations on the BlackBerry smartphone
If you've got executives or VIP's this error alerts you to a certain problem with their device ... and you should probably expect a call (if you haven't received one yet).
The logs below show a handheld attempting to process automatic wireless backup data ... but it can't ... it is low on memory (probably 0 bytes free)
[26029] (08/01 12:01:11):{0xF54} [SYNC-SSession] Drop GET command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Options]
[26029] ... [SYNC-SSession] Drop GET command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Hotlist]
[26029] ... [SYNC-SSession] Drop GET command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Hotlist]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Browser Folders]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Call Logs]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Call Logs]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Call Logs]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Call Logs]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Call Logs]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Call Logs]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Call Logs]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Options]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Options]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=BlackBerry Messenger]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Browser Push Options]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Hotlist]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Hotlist]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Phone Hotlist]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Profiles]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Profiles]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Profiles]
[26029] ... [SYNC-SSession] Drop ADD command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Profiles]
[26029] ... [SYNC-SSession] Drop UPDATE command because the response from device is LOW_MEMORY. [User 1, Test:1, DS=Backup, DB=Saved Email Messages]
Check out John Clark's post: Losing Call logs and emails? Optimize your BB's Memory!
In addition check these out:
KB14213 - Call logs, SMS text messages, and email messages are deleted on the BB
KB15345 - How to qualify low memory situations on the BlackBerry smartphone
If you've got executives or VIP's this error alerts you to a certain problem with their device ... and you should probably expect a call (if you haven't received one yet).
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