I've been working with several customers recently where discussions about IT Policy have come up. Some of the questions that come up are:

What policies should we implement?
Should I require a password?
What about device encryption?
Do you allow people to use the web browser?
Should users access the carrier browser or force all connections through our BES?

For me, these are the easy questions to answer. The same people that decide what your...

I've recently been looking at a bunch of different BES Infrastructures and one question came up regarding the scheduled jobs that run on the SQL Server that hosts your BlackBerry Configuration Database (typically named BESMgmt).

The BlackBerry Enterprise Server for Microsoft Exchange Version: 5.0 Performance Benchmarking Guide is a sweet guide for random things like this.

In BES 4.x there were a series of scheduled jobs that ran on the SQL server to cleanup / maintain the...

A problematic messaging agent is the bane of any BES Administrator. I've previously blogged about implementing / tweaking the NumAgents and MaxUsersPerAgent registry keys ... well I've got one more for you. These tweaks are great if you've got a BES communicating with several Exchange servers and want to ensure that you have at least a single messaging agent for each server, or if you've got a heavily loaded BES and want additional agents to further spread out the load, but what if you've got a...

The last part that we'll look at from the Performance Benchmarking Guide will be: Updating user directory list information in the BlackBerry Configuration Database

The BlackBerry® Mail Store Service updates an organization's user directory list information in the BlackBerry Configuration Database every 24 hours. The BlackBerry Mail Store Service must be installed on the computer that hosts the BlackBerry® Enterprise Server so that it can access an organization's messaging platform...

So as a continuation on to yesterday's post with content from the Performance Benchmarking Guide ... here's a bit about Sending BlackBerry Java Applications and updates to BlackBerry devices. I posted previously about application push through software configuration and how it relates to the POLC log, but here it is from the source.

If you assign a software configuration that contains a BlackBerry® Java® Application to a user or group, change an existing software configuration, or...