The last part that we'll look at from the Performance Benchmarking Guide will be: Updating user directory list information in the BlackBerry Configuration Database

The BlackBerry® Mail Store Service updates an organization's user directory list information in the BlackBerry Configuration Database every 24 hours. The BlackBerry Mail Store Service must be installed on the computer that hosts the BlackBerry® Enterprise Server so that it can access an organization's messaging platform...

For the next 7 days I'll be posting one new / recently updated KB article that RIM has posted in the BTSC.

The first one is about enabling contacts within a public folder for access from BlackBerry handhelds. One thing to keep in mind is that you need BlackBerry handheld operating system 5.0 in addition to BES 5.0 or above for this functionality.

... and the article:

KB19111 - How to enable public contact folders for synchronization in the BlackBerry Administration Service...

For those that have upgraded to BES 5.0 and are knee deep into the new management interface; the BAS, you'll notice that when you perform your installation the server uses a self-signed SSL certificate for encrypting the HTTPS connections.

While it is easy enough to either add the certificate to the trusted store / trusted root (Internet Explorer) or create an exception (Firefox) for a machine or two; I find it a hassle and would rather use either a 3rd party signed certificate or a...