From last week ... Firewall and connection requirements for the BlackBerry Enterprise Server ... I know I know, we're sick of the KB articles hdawg ... but I never get sick of them; especially when there is actually something cool in one of them.

Yes, I posted last week on this same topic, but there was an update and a sweet one at that, specifically for those in EMEA:

Ideally, complete IP address ranges should be allowed through your corporate firewall. If your BlackBerry...

I've mentioned before about BlackBerry KB's that seem to keep doing the rounds as they get tweaked and updated for newer versions of BES or simply new fixes to old problems.

Again, the illusive 'Mr E' has posted updates for one such KB, this time dealing with the notorious One Way Calendar Sync

Any BES veteran is likely to have come across this one and I'm...

I see this time and time again. A user is having problems with his device so after some basic troubleshooting you decide to wipe and reactivate the device ...

You don't remove the user from the BES because you don't want to have to setup Groups / IT Policy / Software Configuration ... and you don't want to lose Automatic Wireless Backup data ... but the user wants his messages back.

Well, as we all know, there is no way to guarantee you'll get all of your messages...

One thing that BES admins often ask and BES users always ask is what on a BlackBerry handheld can be viewed / tracked / logged.

Well ... let's face it, if you're on a BES, in theory anything can be logged / viewed. If an administrator has software installed on a BlackBerry handheld and it does keystroke logging, everything is logged. That said, I've never heard of anyone doing this ...

So if you want a realistic look on what is logged / tracked, Joolie put together a...