Welcome to Part 5 of at least a 20 part series looking at the BES logs. (Part 4)

In this post we'll look at my favorite log; the BlackBerry Controller Log (CTRL). Nine times out of ten this is always the first log I go to when troubleshooting ... and if I'm troubleshooting message delivery it is the first log I go to.

Before we get into it, I want you to know that this is my favorite log is because it is no nonsense and clutter free. Only two things ever effectively...