Welcome to Part 19 of the 20 part series looking at the BES logs (Part 17) ... the BRK Tool MessageFlow.exe. In my opinion this is the mother of all BRK tools.

Officially touted as BlackBerry Message Flow Reporting Tool, MessageFlow.exe does exactly what its name insinuates ... tracks the flow of messages from the messaging and collaboration server through the BlackBerry Enterprise Server to the BlackBerry device. Requiring the BlackBerry Messaging Agent (MAGT), BlackBerry Dispatcher (DISP),...

Welcome to Part 18 of the 20 part series looking at the BES logs (Part 17) ... the BRK Tool MAPICdoErrors.exe. Another tool I keep in my arsenal, that I don't find myself using all that much, but when I do comes in very handy.

Officially labeled the BlackBerry MAPI and CDO Error Monitoring Tool, MAPICdoErrors identifies common Messaging Application Programming Interface (MAPI) and Collaboration Data Object (CDO) errors and custom events. Like the Pending tool, the MAPICdoErrors only...

Welcome to Part 17 of the 20 part series looking at the BES logs (Part 16) ... the BRK Tool BBCheck.exe (and BBCheckCmd.exe).

The wonderful secretive tool that I first stumbled upon a few years ago from a friend of a co-worker of a friend of a cousin ... well you get the point ...

Finally included in the 4.1 SP6 BRK release BBCheck.exe (GUI) and BBCheckCmd.exe (command-line version) is one of the few tools that actually generates log data and doesn't read from the already...

Welcome to Part 16 of the 20 part series looking at the BES logs (Part 15) ... the BRK Tool Pending.exe.

No surprise here, but that the Pending.exe tool tracks user accounts with a pending count that is higher than the pending count specified.

To utilize Pending.exe you need only the BlackBerry Messaging Agent log and the tool itself. The Pending tool parses the MAGT log, and while I can't speak to the exact logic it uses when parsing I can tell you how the output it creates...

Welcome to Part 15 of the 20 part series looking at the BES logs (Part 14) ... the BRK Tool OutOfCoverage.exe (OOC).

Simply put, the OutofCoverage.exe BRK tool checks for BlackBerry users that do not send or receive data in a specified period of time. To utilize OOC you need only the BlackBerry Dispatcher log and the tool itself. The OOC tool parses the DISP log, and while I can't speak to the exact logic it uses when parsing I can tell you how the output it creates correlates to...