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BES Logs ... What's in them? Part 14 of 20 (PhoneCall/PIN/SMS logs)

Posted 07-09-2009 at 05:00 AM by hdawg (hdawg's BES blog)

Welcome to Part 14 of the 20 part series looking at the BES logs (Part 13) ... the BlackBerry Phone / SMS / PIN logs.

If you're still running BES 4.0.x or older you've got no idea about these ... you need to look at upgrading anyway!

The PhoneCall/PIN/SMS logs (named below) are all a function of the BlackBerry Synchronization Service.
  • PhoneCallLog_20090601.CSV
  • PINLog_20090601.CSV
  • SMSLog_20090601.CSV
By default logging for phone calls are enabled, however PIN...
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BES Logs ... What's in them? Part 13 of 20 (SYNC log)

Posted 07-08-2009 at 05:00 AM by hdawg (hdawg's BES blog)

Welcome to Part 13 of the 20 part series looking at the BES logs (Part 12) ... the BlackBerry Synchronization Service (SYNC) log.

The SYNC log isn't much more useful on its own than the DISP log ... At least the majority of the log is in plain writing ... nonetheless I rarely bother opening it up.

The most value from the SYNC comes from using one of the BlackBerry Resource Kit (BRK) Tools, as the BRK will provide you with usable output

I honestly can't...
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